Dreamforce Recap: The New Salesforce CRM for Outlook

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The User Experience and Outlook teams at Salesforce.com would like to thank you for all of your enthusiasm and feedback during Dreamforce!  We are very excited to be working on the new Salesforce CRM for Outlook product and it’s your constant feedback that has helped guide the direction of the new integration.

For those of you who weren’t able to attend, you can watch the “Ready to Rock Your Productivity?” session online to get a sneak peak of where we are headed.  Key highlights include:

Simple Email Logging
No more several step processes in Outlook to log a single email.  With 1 click, your email will be sent and logged in Salesforce. It’s that simple!

Set-it-and-forget-it Synchronization
We will seamlessly sync your data behind the scenes every 10 minutes without interrupting your work. Sync status and other options will be available from the new system tray icon.

Administration in the Cloud
Our new integration will be easy to roll out to your organization.  Administrators simply create one configuration for each specific user type or group of users.  They can set which objects can be synced, which direction(s) they’d like data to flow, set conflict resolution, write data set filters, and more.

Your feedback is important. To share your ideas and get a sneak preview of future functionality, please sign up for usability testing.  We look forward to speaking with you soon!

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